FAQ – Ginza Sweets Skip to content


  1. Q: What types of sweets are provided?
    A: We offer a wide variety of Japanese sweets, including traditional Japanese confectionery, Western-style desserts, and snacks that pair well with drinks.

  2. Q: How is the delivery handled?
    A: Delivery is done through regular shipments. We deliver fresh sweets to the specified address every month.

  3. Q: Can I cancel my subscription?
    A: Yes, you can cancel your subscription. You can easily proceed with the cancellation process from your account page.

  4. Q: How much does the subscription box cost?
    A: The cost varies depending on the plan. You can find detailed pricing information on our website.

  5. Q: What is the shelf life of the sweets?
    A: The sweets are delivered with a confirmed expiration date, ensuring their freshness. Each product is labeled with its expiration date, so you can enjoy them with peace of mind.

  6. Q: What is the delivery range for the subscription box?
    A:.For detailed delivery coverage, please refer to our website.

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